Return and Refund Policy
Store Name: Fitness Brisk
Address: 1942 Broadway Ste 314C, Boulder, Colorado, United States
Email: info@fitnessbrisk.com
Contact: +1-720-794-1928
1. Order Processing and Delivery:
- All orders are processed within 1-2 working days.
- Delivery times are typically 7-10 days, depending on your location.
2. Returns:
- We accept returns only for items that are in new and unused condition.
- Items must be returned in their original packaging, with all tags attached, and free from any damage.
- We do not accept returns for items that have been used, damaged, or altered in any way.
- Return requests must be made within 14 days of receiving your order.
3. Return Process:
- To initiate a return, please contact us at info@fitnessbrisk.com or +1-720-794-1928 with your order details.
- Once your return request is approved, we will provide you with instructions on how to return your items.
4. Refunds:
- Refunds will be processed within 15 to 20 days after we receive and inspect the returned items.
- Refunds will be issued to the original payment method.
- Please note that shipping costs are non-refundable.
5. Exchanges:
- We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
6. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos and details of the issue.
- We will arrange for a replacement or refund as necessary.
7. International Orders:
- Return shipping costs for international orders (outside the USA) are the responsibility of the customer.
- Please ensure that you follow all return instructions to avoid any delays in processing your return.
8. Contact Us:
If you have any questions or need assistance with your return or refund, please contact us at info@fitnessbrisk.com or +1-720-794-1928.