Refund and Returns Policy

Overview

Thank you for shopping at Fitness Brisk!

We appreciate your business and want to ensure a smooth shopping experience. This policy outlines the conditions under which you can return or exchange your purchase.

Return Window:

  • You have 30 days from the date of purchase to return any unused and unopened item(s).

Refund Window:

  • We will issue a full refund within 15 days of receiving your returned item(s).

Eligible Items for Return:

  • Only unused and unopened items in their original packaging are eligible for return.
  • Defective or damaged items upon arrival can be returned for a full refund, including shipping costs.

Ineligible Items for Return:

  • Used or opened items.
  • Items not purchased from Fitness Brisk.
  • Items returned after the 30-day window.

Return Process:

  1. Contact our customer service team by email (mysocial423@gmail.com) or phone (+1-7206159371) to initiate your return.
  2. We will provide you with a return authorization number (RAN) and instructions on where to send your return.
  3. Pack the item(s) securely in its original packaging, if possible.
  4. Clearly mark the RAN on the outside of the return package.
  5. Ship the package to the address provided by our customer service team.
  6. Please note: You are responsible for the cost of return shipping unless the item is defective or damaged upon arrival.

Refunds:

  • Once we receive your returned item(s) and verify its condition, we will initiate a refund within 15 days.
  • Refunds will be issued to the original payment method used for the purchase.

Contact Us:

If you have any questions about our return and refund policy, please don’t hesitate to contact us:

  • Email: mysocial423@gmail.com
  • Phone: +1-7206159371
  • Address: 1942 Broadway Ste 314C Boulder, Colorado, USA

We appreciate your understanding!

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